Shravana
Support

Get back to your conversation.

Start with the quick checks below. Shravana keeps diagnostics on your computer until you choose to share them.

Email support Try the quick checks ↓

Quick checks

Fix the most common problems first.

No sound or a flat waveform

  1. Open Settings → Audio & diagnostics.
  2. Select the microphone you are actually using.
  3. Speak and confirm that the live waveform moves.
  4. Open Windows microphone privacy settings if it does not.

A meeting was not noticed

  1. Keep Shravana running in the Windows tray.
  2. Enable Notice calls outside your calendar.
  3. Confirm the meeting app is using the microphone.
  4. Use the tray command or recording shortcut if needed.

Calendar will not connect

  1. Use the normal browser window Shravana opens.
  2. Complete the provider's consent screen.
  3. Return to Shravana after the local success page appears.
  4. Disconnect and reconnect if the account changed.

A phone is waiting for the computer

  1. Open Shravana on both devices.
  2. Keep both devices online.
  3. Confirm the paired device remains trusted.
  4. Use Sync remaining when the computer becomes available.

Windows beta

What this build supports.

Validated systemWindows 11
Processor64-bit Intel or AMD
AccountNo Shravana account required
WorkspaceStored locally by default
UpdatesInstall each beta manually
Publisher warningExpected in this unsigned beta

Tester checklist

Five minutes that make the beta better.

1. Install and open

  1. Enter your invited-test email and download Shravana.
  2. Allow the unsigned beta only if you trust this download.
  3. Confirm Shravana opens maximized and stays in the tray.

2. Check your microphone

  1. Open Settings → Audio & diagnostics.
  2. Speak and confirm that the waveform moves.
  3. Make a short recording and play it back.

3. Try a real call

  1. Join a short Zoom or Google Meet call.
  2. Confirm Shravana records or asks, based on your setting.
  3. Leave the call and confirm recording stops.

4. Keep the useful result

  1. Rename the note and replay its audio.
  2. Try a local model or your own provider, if configured.
  3. Export the note and confirm the file opens.

When something feels wrong, email the version, Windows version, what you expected, and what happened. A screenshot is helpful. A meeting recording is not required.

Contact

Send only what you are comfortable sharing.

Email support@shravana.app with your Shravana version, Windows version, what you expected, and what happened. Do not attach a recording unless it is necessary and everyone involved has agreed.

Shravana does not automatically upload recordings, transcripts, or diagnostic history when you ask for help.